Product enquiries
Answer questions about availability, variants and product details in your team inbox.
WHATSAPP FOR E-COMMERCE
Keep shoppers in the conversation.
Support customers from a product question to their next purchase.
B
Your businessCustomer support
TODAY
Hi! Is the green tote available?10:24
Yes! Our team can help you with availability and ordering.10:25 ✓✓
Conversation assigned to your team
Your next great conversation…
YOUR CUSTOMER JOURNEY
A little more context. A better conversation.
Order communication
Prepare approved utility templates for relevant order-related updates.
Relevant offers
Share marketing messages with shoppers who have opted in to hear from your business.
TOOLS FOR YOUR TEAM
Put your next conversation in motion.
WhatsApp Broadcasting
Prepare template-based broadcasts and review delivery activity without losing sight of the people behind each message.
ExploreShared Team Inbox
Give customer conversations a clear owner and help your team reply with the context they need.
ExploreMessage Templates
Prepare approved marketing and utility templates with the supported content and buttons your business needs.
ExploreYOUR NEXT CHAPTER STARTS WITH A CONVERSATION
Ready to grow with WhatsApp?
Bring your campaigns, customer conversations and team together with Bigbulkai.